Frequently Asked Questions
Who Do You Use For A Shipping Carrier?
We use USPS for residential deliveries and UPS Ground to commercial addresses.
When Will My Order Be Shipped?
Our new fulfillment center ships orders within 3 days of receiving them. Look for a confirmation and tracking email from BudiBar@FamousFoods.com. You may also email customer service at this address if you have any questions about your order.
How Do You Arrive At Shipping Quotes?
Do You Ship Outside Of The United States?
No, at this time we do not ship outside of the United States except to APO/FPO addresses. If you would like to share our products with friends or family who live outside of the US, we recommend that you have them shipped to your own address first and then re-ship them.
Do You Ship To Post Office Boxes?
Yes, we can ship to PO Boxes too. When you ship to a PO Box, your recipient will receive a note in his or her PO Box letting him or her know to pick up the package at the desk.
Do You Ship To APO/FPO Addresses?
Yes, we do. When you place your order, please approximate the address as best as possible in our order system. When you get to the end of checkout, you’ll see a box for “anything else you’d like to tell us.” Please write the complete, official address in that box. Or you can always email the address to email@example.com .
Note that the tracking information for APO/FPO addresses does not always indicate delivery confirmation.
Extending BudiBars' Shelf Life
When we bake BudiBars® they are frozen right away to lock in freshness and will stay fresh for 12 months!
We ship them frozen and they will stay fresh for 3 months at ambient room temperature after they are out of the freezer. However, “ambient” is very subjective (some like it hot, after all!) and since BudiBars® have no preservatives, we strongly recommend refrigeration for up to 6 months of enjoyment. Or, you can put them back in the freezer when they arrive for up to one year.
Bars can go from room temp, back to the freezer, to room temp and back again!
Where Can I Find Your List Of Ingredients and Nutritional Information?
Where Are Your Products Made?
Do Your Products Contain Nuts?
BudiBars® are available both with and without nuts. However, our bars are prepared in a facility that does process other products with nuts.
Are Your Products Gluten Free?
BudiBars® are wheat free. Although all of our products are prepared with gluten free ingredients, our baking facility is not certified gluten free. Therefore we can not guarantee that our products are gluten free.
Do Your Products Contain Trans Fats?
No, we never use ingredients that contain trans fats. We use only all-natural ingredients and never add artificial preservatives. If you wouldn’t want it in your kitchen, we don’t want it in ours.
Does BudiBar® Have Its Own Retail Store?
What Happens If I Am Not Satisfied With One Of Your Products?
We want you to enjoy every product you order from our site. All of our products are made by hand, and while we do our best to maintain consistency each and every time we make a product, there may be slight variations from one order to another. If for some reason your order does not meet your satisfaction, please contact us for a replacement or refund. Please include your name, order number, phone number, and a description of the problem. For order fulfillment and shipping/tracking questions, email us at BudiBar@FamousFoods.com or call (866) 646-4266. You can email us at firstname.lastname@example.org or call us at (781) 990-3411 for product-related questions.
What people are saying…
YOU HELP DESIGN THE PRODUCTS YOU WANTI loved the cinnamon Chocolate bar. Something about the texture was nice, but it mayhave been because I always freeze them. I am also a fan of Mexican cocoa, that hasthe cinnamon and chocolate mixture, so maybe that is why I liked these. I also liked theprototype chocolate bar from the last batch. Keep the prototypes coming – I love yourproducts.
Thanks Michael your superfood bars rock the taste buds and brain.
They are delicious and I look forward to ordering more in the future.
GLUTEN/WHEAT FREE INGREDIENTSHi, I sampled (and bought) your tasty bars today at State Street and I was just curiousabout the ingredients listed – isn’t there any kind of flour used? The bars taste almostlike blondies; I’m amazed it it’s true that there’s really no flour in them. Thanks verymuch!
I featured your bars as the snack for my Green Team meeting to showcase a localvendor and I think the staff is hooked!!! I would like you to come and speak at one ofour meetings!
YOU WILL LOVE THEMI LOVE BudiBar®s!
5 STAR CUSTOMER SERVICEAwesome! That is great customer service – and – quick, too!
Hi Michael,I met you at the New England Dessert Showcase. You may remember me…I wasthe girl wearing the pink sequin apron. I love your bars. Congratulations on beingawarded ‘Best Healthy Choice’….and delicious too!
GREAT PARTY FAVORSI love the Budi Bars and will definitely order more!daughter’s bridal shower!! You have a Budiful day!
…..Thank you for resolving it so quickly. You guys do have great customercare. I love the bars.